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1. #Black diamond lightweight screentap liner glove full#
2. #Black diamond lightweight screentap liner glove free#

Upon inspection of a returned product, LD Mountain Centre will issue a full refund to the card used for the purchase less the original delivery charge. We aim to process returned orders as quickly as possible once we have received them, however, in busy periods refunds and exchanges may take up to 7 working days to process. Please ensure that any returned items are sent using an Insured and Traceable mail service as LD Mountain Centre cannot accept any responsibility for items lost whilst in transit. Please print and complete the form, enclose the top part of the form with your item. You will be sent an email with a returns form attached. Once done, click the ‘ Return Item(s)’ button at the bottom right of the page. Mark the tick box beside the item(s) you wish to return and enter the quantity being returned. Once logged in to your account, select the ‘ My Order History’ link and on the new page select the order you wish to return. If not, please register a new account using the same email address used when placing your order. If you already have an account, please log in. If, for any reason, you wish to return an item you have purchased from the LD Mountain Centre Website please go to the Your Account section of our website. Our Online Returns System makes it easy to exchange or return any unsuitable or unwanted products. We are also unable to accept any returns on Underwear, Electronics, DVDs or items governed by PPE Law (Snowsport and Climbing Helmets, Climbing Hardware, Climbing Ropes, Iceaxes or Crampons.) Please Note: We are unable to accept any returns with any clear sign of cosmetic or fragrance use. If you wish to receive a different size, a new order will need to be placed via our website, and the unwanted item returned to us as they arrived, and with their product tags still attached. Please note, we do not offer an exchange service. We ask that any returned items are unused/unworn and are returned within 28 days of their purchase date in the same packaging as they arrived, and with their product tags still attached. Our team are working extended hours to get through this as quickly as possible, we ask you to be patient during this busy time. Returns Update:ĭue to a high volume of returns, our return processing is currently taking 7-14 days.

Once your order has been dispatched from the warehouse you will receive a confirmation email to let you know it is on the way. In the unlikely event of a delay, we will endeavour to contact you by email or phone to let you know.Īll delivery days are based on standard working days from Monday - Friday.* If you wish to send orders via Royal Mail instead of DPD, please contact our Customer Service team however please note that you may be liable for any lost parcels and this service is only available within the UK. A signature will be required for Next Working Day and 48 Hours (2 working days) delivery goods so please make sure someone is at the delivery address to sign for the goods or send them to an address where someone will be available. Orders made after these times will be dispatched the following day. Orders placed via UK Next Working Day on Friday or Saturday will be delivered on the next working day. Please note, additional charges may apply when using alternate shipping.Īll UK Next Working Day or 48 Hours (2 working days) orders placed before 1pm (Monday-Thursday) will be dispatched that day, subject to stock availability. To request alternate shipping please email our customer service team. Some other large International orders may also be dispatched via FedEx. LD Mountain Centre are not liable for these payments. Please be advised that for countries outside the EU, as well as the Canary Islands, there may be customs and VAT charges that the customer will be expected to pay. In the unfortunate event that a product is out of stock a member of our Customer Service Team will contact you.įor international orders, the couriers we use are, DPD and FedEx. There are no refunds on shipping costs unless LD Mountain Centre is responsible for the error. LD Mountain Centre does not accept responsibility for items being delayed through customs/ security checks or adverse weather conditions. If you have any questions or if you need your clothing or equipment for a specific date, holiday or trip please contact us via phone on 0191 2323561 or email Mountain Centre reserve the right to amend orders placed with incorrect delivery options without notice. *additional charges may be applied by local customs for import tax on orders outside the EU. You will NOT be charged an import duty/tax upon receipt of delivery.ĥ-7 Working Days Delivery May Vary Due To Local Customs

#Black diamond lightweight screentap liner glove free#

Free Non-Trackable 7 - 10 Working Days Delivery on orders £50+įor customers ordering in the European Union, import duty/tax is included within the purchase price at the checkout on our website.